1. Install the user client program Go to the official website https://www.xrobot.tech/ Find the menu Window/Mobile Download, select any version of Windows/Mac/Android/IOS to download, and register to log in

    It is recommended to download the Windows/Mac desktop version for the first time. The desktop version has more complete functions.

  2. Download and install the android console software Open your mobile phone/emulator, click on the system browser to go to the official website https://www.xrobot.tech/, click the menu button in the upper right corner and find the menu** Window/Mobile download**, click XRobot For Android and the Android controller will be automatically downloaded. After the download is complete, please click Install and log in with the account registered in step 1

    The mobile phone with the android control software installed must be Android9 (including Android9) or above

  3. After step 2 is completed, Set the system voice to English, open the XRobot main interface, click Accessibility Service to enter the XRobot accessibility service opening interface, and enable the accessibility service permissions for XRobot (domestic mobile phones such as Xiaomi It may fail to open for the first time, but it will usually work normally after being opened and closed once or twice.) Then return to the main interface of XRobot, click Permission Check, and manually authorize all the permissions that need to be authorized until it prompts “All Permission is granted” after clicking again. “, indicating that all permissions have been granted.

  4. Set XRobot as the default export app for WhatsApp/WhatsApp Business

    Open WhatsApp/Whatsapp Business on the control device, select a conversation at random, click the three dots in the upper right corner of the conversation, then click the More option at the bottom, and then click Export chat. The application sharing interface will pop up. Find XRobot and click it. , then WhatsApp/Whatsapp Business will remember XRobot as the default export application

  5. Turn off notification preview for WhatsApp/WhatsApp Business

    Enter settings, find Notifications and click, then find Use High priority notifications and ReactionNotifications, a total of 4 switch buttons, just turn them off.

  6. Enter the desktop version of WhatsCRM (similar to the mobile version), click on the device in the side navigation bar, refresh it, you can normally see the controlled device added in steps 2 and 3, click on the device just added, and then click **Environment Detect **, follow the prompts. If there are no problems, click Scan Account. Wait a moment and the Whatsapp account on the controlled device will be scanned. If there is a logged-in account, the corresponding icon will light up. And the corresponding Whatsapp account will be displayed on the interface workbench. If it is not displayed, you can try refreshing it. (Domestic mobile phones such as Xiaomi may prompt for certain permission requests when scanning for the first time, just click Allow)

  7. The above are the complete installation steps. If you need to add new control equipment, just repeat the five steps 2, 3, 4, 5, and 6. If you have any questions, just contact our customer service during working hours, and we will answer them as soon as possible!

Precautions

  1. WhatsApp call permissions and microphone permissions on Android devices need to be granted in advance (choose allow when using or always allow). Failure to grant permissions will result in voice reminders or video reminders being unavailable.
  2. The controlled device cannot be turned off or the screen is turned off (the Android console will automatically set the screen not to turn off, you just need not to turn off the screen actively)
  3. The system language of the controlled device must be English (the WhatsApp software interface display language must be set to English)
  4. If you need to use Google Map to search data, Android 9 and Android 10 must install the Google input method. Click Quick Install in WhatsCRM. At this time, the controlled device will automatically download the App. After completion, the installation program will automatically start. You need to click subsequent confirmation. operation, and set it as the system default input method (if you use the Thunderbolt simulator, please download Thunderbolt 9.0.44 version, this version can modify the system input method)
  5. If you need to view the controlled mobile phone interface during operation, you can view it directly through the remote control function
  6. It is recommended to use mobile phones with pure Android systems like Pixel. Mobile phones with miui system (Xiaomi) and domestic mobile phones such as Vivo need to enable background pop-up permissions.
  7. Before scanning the account, please confirm that there are no pop-up windows when opening the WhatsApp/WhatsApp Business interface and that it is in the main conversation list interface (Google Map also needs to be in the default opening main interface and has no pop-up windows). If there is a pop-up window, please You can manually close and return to the main interface, and then perform the account scanning operation.
  8. The system’s reading of new messages depends on system notifications. Domestic mobile phones such as Xiaomi may mark WhatsApp notification messages as unimportant and fold them to hide them. This will result in the inability to read the latest messages. At this time, you can enter the system notification settings and change WhatsApp notifications. Just set the message notification to important and display it normally.
  9. It is recommended to add the App to the whitelist for battery optimization