Terms of Service

Last updated: 2026-07-27

These Terms of Service (“Terms”) form a binding agreement between you and 湖北安安软图软件有限公司 (“we”, “us”, or “our”) regarding your use of AutoAI websites, desktop clients, APIs, and related services (collectively, the “Service”).

By creating an account, downloading the client, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must have the legal capacity to enter into these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.

You are responsible for safeguarding login credentials and for all activity under your account. Notify us promptly of any unauthorized use.

2. License to use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use AutoAI for your lawful internal business or personal purposes.

  • You may install and use the desktop client on devices you own or control.
  • You may not sublicense, sell, lease, or commercially redistribute the Service except as we expressly allow in writing.
  • You may not reverse engineer, decompile, or attempt to extract source code except to the extent such restriction is prohibited by law.
  • You may not use the Service to build a competing product by copying proprietary features, content, or non-public interfaces.

3. Acceptable use

You agree to use the Service in compliance with applicable laws and third-party platform rules (including Meta Platform Terms when you connect Facebook, Instagram, Threads, Messenger, or ads features).

  • Do not spam, harass, scrape unlawfully, or send content that infringes others’ rights.
  • Do not attempt to bypass security, quotas, billing, or access controls.
  • Do not upload malware or interfere with the Service’s integrity or availability.
  • Do not use connected messaging, posting, commenting, or advertising features in ways that violate Meta policies or local advertising / consumer laws.
  • You are solely responsible for content you create, send, publish, or automate through the Service (“User Content”).

4. Third-party platforms

Some features require you to authorize third-party platforms (for example Meta, Google, or WeChat). Your use of those platforms remains subject to their terms and privacy policies.

We are not responsible for outages, policy changes, API limits, or account actions taken by third-party platforms. Tokens and permissions you grant may be revoked by you or by the platform at any time.

5. Fees, credits, and refunds

Certain features require paid plans, device capacity, or AI credits. Prices and entitlements are shown at purchase time or in your account.

Unless required by mandatory law or we state otherwise in writing, purchased credits / plans are non-transferable. Refund requests, if any, must follow the policy communicated at purchase or by support; unused portions after an applicable cooling-off window may not be refundable.

6. Intellectual property

The Service, including software, branding, documentation, and non-user content, is owned by 湖北安安软图软件有限公司 or its licensors and is protected by intellectual property laws.

You retain rights in your User Content. You grant us a limited license to host, process, and transmit User Content solely as needed to operate the features you use.

7. Privacy

Our collection and use of personal data are described in the Privacy Policy: https://www.xrobot.tech/en/privacy/.

Data deletion instructions: https://www.xrobot.tech/en/data-deletion/.

8. Disclaimers

The Service is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that automation results will meet any particular business outcome.

You are responsible for reviewing and supervising automated actions (messages, posts, comments, ads, device operations) before and while they run.

9. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities arising from your use of the Service.

Our aggregate liability for claims relating to the Service in any twelve-month period is limited to the amounts you paid us for the Service in that period (or, if you used only free features, a nominal amount required by law).

10. Suspension and termination

We may suspend or terminate access if you violate these Terms, create legal or security risk, or fail to pay applicable fees. You may stop using the Service at any time and may request account / data deletion as described in our Data Deletion Instructions.

Provisions that by nature should survive (including intellectual property, disclaimers, limitation of liability, and governing law) will survive termination.

11. Changes

We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use after changes take effect constitutes acceptance of the revised Terms.

12. Governing law and contact

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles. Disputes shall first be resolved through friendly consultation; failing that, submitted to a court with jurisdiction over 湖北安安软图软件有限公司’s domicile, unless mandatory consumer protections require otherwise.

Operator: 湖北安安软图软件有限公司. Website: https://www.xrobot.tech. Contact: https://www.xrobot.tech/en/contact/. Email: system@xrobot.tech.